Frequently asked questions
Answers on eligibility, contracting, pricing, payment and delivery.
Any entity registered in the Kingdom of Saudi Arabia with a valid commercial registration and VAT registration. Membership is free of charge.
You select your sector and submit your requirements with full specifications. Jmaa consolidates matching requirements from multiple companies, negotiates contracted pricing with a verified supplier, and you order at that price for the term of the agreement.
You contract with and pay Jmaa. The contracted supplier delivers directly to your site, and Jmaa remains accountable for the order from payment to delivery.
No. The quantities you submit are forecasts used for negotiation. You are invoiced only for the orders you place.
Your authorised signatory signs electronically in the portal once Jmaa has validated their proof of authority. Each party receives the executed copy together with its signature record.
Register as a supplier, complete verification and sign the non-disclosure agreement. You will then be invited to quote on consolidated requirements in your categories.
Each price carries a validity period set in the supply agreement and remains fixed for that period. The validity date is shown against every item in your catalogue.
Orders are currently paid by bank transfer to Jmaa. A tax invoice is issued once payment is confirmed.
Raise a claim in the portal within 7 days of delivery. Jmaa manages the resolution with the supplier, whether by replacement, repair or refund, in line with the Cancellation and Refund Policy.
No. Other companies never see your requirements, prices or orders. Suppliers see consolidated volumes and specifications only, without company names, until an order is placed for delivery.